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Frequently Asked Questions

If your question is not answered here, please contact me.

Shopping

Which postal service is used?

Ausralia Post is the onlt service I use, on occassion I may use a courier. I have no control over postage prices as they are determined by Australia Post themselves.

I have not received my product!

Of course Australia Post has a large delay due to COVID-19 and now leading up to Christmas, I expect even further delays.

Your product is posted within 3 days after payment has cleared.

Can I track my order?

Yes you can. Where ever possible you will be supplied with a tracking number 

Do you accept offers?

Yes that option is available from the shop, simply click the button and a popup will appear that you need to complete. Offers are not possible on “sale” items as they are already discounted.

What Payment methods are available?

At present the payment options are limited to the following:

  • PayPal
  • Direct Bank Transfer

Shortly I will be adding Afterpay and possibly zip pay.

PLEASE NOTE: When paying by Direct Bank Deposit, products will not be shipped until full payment has cleared.

General

Which references do you use?

I use the most updated reference books to date, books such as Renniks Australian Coin and banknote Values 30th Edition. I also use World catalog books and also various websites. 

Where do you buy your coins and banknotes from?

Although no secret, ebay is one of the most readily available places, however I use the RAM and other companies when bargains arise. I also attend various markets and coin auctions both in person and online.